Roland L. Jones became one of the best and most innovative trainers in the business during his twenty-five years with the McDonald’s Corporation. He is especially adept at integrating business standards/methods with employee objectives and thereby transforming groups of individuals into unified teams with defined goals and a shared sense of purpose. His skillful team-building strategies and techniques have proven successful in a wide variety of training arenas including:

  • Training program development at all levels
  • Training and motivating trainers
  • Diversity training and awareness
  • Customer service and conflict resolution
  • Enhancement of presentation skills
  • Skills updating program development

 


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