Roland L. Jones knows the ins and outs of management from the entry level to the boardroom—because he has been there. As a corporate executive for McDonald’s Corporation and a successful business owner, franchisee, and start-up entrepreneur, he succeeded by being a creative thinker and a practical problem solver. His extensive background in the retail service industries at the customer contact level, expertise in management and ownership, collaborative philosophy, and down-to-earth communication style make Roland an ideal consultant for today’s business executives and managers in areas such as:

  • Management/leadership
  • Entrepreneurial strategies and implementation
  • Motivational strategies and techniques
  • Effective top-to-bottom communication
  • Customer service strategies
  • Employee training and workplace harmony
  • Diversity management strategies

 


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